Return & Refund Policy
We promise to provide high-quality products and thoughtful after-sales service for every customer. Please read the following return and refund rules carefully.
1. Qualified Return Conditions
– Products have quality defects, damage or incorrect delivery.
– Products remain unused, unwashed and with original complete packaging.
2. Return Time Limit
You can apply for return or refund within 15 days after you receive the goods.
3. Refund Process
1. Contact our customer service to explain the problem and provide pictures or videos.
2. Wait for our confirmation and return instructions.
3. Send back the goods according to requirements.
4. We will issue the refund after receiving and checking returned items.
4. Explanation
Man-made damage, used products and products damaged during customer’s own transportation do not support free return.